Privacy Policy

Last updated: January 31, 2025

Who We Are

Jedna Software SRO operates shortn.link, a privacy-focused URL shortening service.

Contact: privacy@shortn.link

What Information We Collect

If You Create an Account:

  • Email address and encrypted password
  • Account preferences and settings

When Anyone Uses Our Links (Clicks):

  • Hashed IP addresses (immediately anonymized for privacy)
  • Location data (country and city only, not precise location)
  • Device info (browser type, device type, operating system)
  • Click data (when clicked, which website referred the click)
  • Bot detection (to filter out fake clicks for accurate analytics)

Technical Data:

  • Browser information
  • Device type and operating system
  • Cookies and similar technologies

Payment Info (Paid Plans):

  • Processed securely through third-party processors
  • We don't store your complete card details

How We Use This Information

Core Service:

  • Create and manage your shortened URLs
  • Provide accurate click analytics (no fake bot clicks)
  • Generate QR codes for your links
  • Process payments for premium features

Service Improvement:

  • Analyze usage patterns to improve performance
  • Detect and prevent spam/malicious links
  • Monitor service uptime and errors

Communication:

  • Account notifications and customer support
  • Service updates (only if you're registered)

What We DON'T Do

No ads or ad tracking
Never sell your data
No precise location tracking
No storing raw IP addresses

How Long We Keep Data

Data TypeHow Long
Account infoWhile active + 30 days after deletion
Click analytics3 years (anonymized)
IP address hashes2 years maximum
Payment data3 years for billing/legal requirements
Bot detection90 days

Your Rights (GDPR)

Standard Rights:

  • Access - Get a copy of your data
  • Correction - Fix incorrect information
  • Deletion - Delete your data
  • Portability - Download your data
  • Restrict processing - Limit how we use your data

URL Shortener Specific:

  • Delete links - Remove any shortened link and its data
  • Set expiration - Auto-delete links after a certain time
  • Anonymous links - Create links without linking to your account
  • Opt-out tracking - Keep redirects working but disable analytics

Contact: privacy@shortn.link

Cookies We Use

Essential (Required):

Login sessions, security, preferences

Analytics (Optional):

Service performance, click tracking, bot detection

You can disable these and still use our service

We respect "Do Not Track" browser settings.

Data Security

  • Encryption in transit and at rest
  • Regular security assessments
  • Access controls and staff training

Note: No system is 100% secure

International Transfers

Your data may be processed outside the EU with appropriate safeguards (standard contractual clauses, adequacy decisions).

Children

Not intended for under 16. We don't knowingly collect data from children.

Changes

We'll notify you of significant changes via email (if registered) and website notices.

Questions?

Email: privacy@shortn.link

Company: Jedna Software SRO

Website: https://shortn.link

Not satisfied? You can contact your local data protection authority.